Shopify POS Agency for Retail in Germany

We own the rollout of the till, from the first look at how your store works today to a trained team. That includes stock per location, payment methods and hardware, German fiscal requirements, and the decision which system leads for prices and stock. Installing the app takes little time. The work is in the processes behind it.

Shopify POS requires a Shopify store. If your online shop still runs on another platform, the project starts with the Shopify migration, and the till follows as a second step.

NICCOS has been a Shopify Plus Partner since April 2022. Our entry in the Shopify Partner Directory shows 19 reviews with a rating of 5.0.

Electronic tills in Germany need a certified technical security system, known as TSE, under the Cash Register Security Ordinance (Kassensicherungsverordnung). A receipt has to be issued for every sale, and the till has to be reported to the tax office. These points belong at the start of planning.

We configure the till so that the TSE is connected and receipts carry the required details. Which obligations apply to your company, and how till data reaches your accounting, is a question for your German tax adviser. We coordinate with them before the first till is in the store.

Price display in the online shop is governed by the Price Indication Ordinance (PAngV). We developed the app Best Price Indicator (PAngV) for that requirement, and it is available in the Shopify App Store.

Among our 13 published case studies, Blankroast Manufaktur runs Shopify POS. The till has been live since December 2025. We name no figures for in-store sales because none have been published. What we can document is the rollout itself and the foundation a till depends on, which is product data, stock and the ERP connection.

Gusti Leder, a leather goods brand, is not a Shopify POS example. In its physical retail the brand works with a connected till system from a third-party provider. The migration from Shopware brought product, customer and order data into Shopify Plus in a structured form, and the ERP exchanges stock, orders and returns through a REST API. The Gusti Leder case study reports a 45% higher conversion rate after the migration.

Blankroast Manufaktur roasts and sells coffee and runs its own production site. We migrated the shop from Magento to Shopify Plus and mapped product data from the ERP weclapp into Shopify metafields. The production site was planned into the architecture as a point of sale from the start, and Blankroast has been selling there with Shopify POS since December 2025. Details are in the Blankroast case study.

Shopify POS is Shopify's point-of-sale system and runs as an app on a tablet or smartphone. The till uses the same product catalogue, stock, customer profiles and discounts as the online shop. There is no interface between the two channels to maintain, because both work in the same system.

The processes customers expect build on that: order online and collect in store, order in store and have it delivered, exchange an online purchase in store. Each of these changes stock at a location, so each is run through once in full before launch.

With several locations, Shopify keeps stock per location. Products, prices and promotions are still maintained once. If the stores are in different countries, market setup is covered on the page about Shopify Markets.

A till adds another place where stock changes. If an ERP such as JTL, weclapp or Xentral owns your stock and prices, it has to receive every sale at the till in the same way as every online order. Before setup we define which system leads for products, prices and stock.

Without that rule the till shows different figures from the shop and the ERP, and the online shop sells goods that have already left the store. How we plan and sign off interfaces is described on the page about system integration.

The first location is the pilot. Checkout, exchange and stock booking run there with real sales before further locations are added.

A good part of daily work at the till consists of special cases. A customer returns an online purchase in store, redeems a voucher from the newsletter, or wants an item that is only in the online warehouse. For each of these cases we define what happens at the till, where the goods are booked and how the refund runs.

Gift cards and discounts are valid in both channels when they are created in Shopify. Discounts from a previous till system are not, so they are transferred or ended before launch. We write the procedures down for the store team and practise them on the real till during training. How both channels are measured is described on the page about tracking setups.

Shopify POS is the wrong choice when your store needs processes that a specialised till handles better, such as restaurants with table management or sales by weight on calibrated scales. It is also the wrong choice when the online shop will stay on another platform for the foreseeable future.

If your question is about trade customers and not about the store, Shopify B2B is the right service. After the rollout we can take over maintenance and further development in Shopify support.